AdoreStory Return Policy

We want you to love your purchase! If you are not completely satisfied, you can return the item within 07 days of receipt.

  • Eligibility: Items must be unused, undamaged, and in their original packaging.
  • Process: Contact our customer service to initiate a return. You will receive a return shipping label.
  • Refunds: Once we receive the returned item, a refund will be processed to your original payment method within 7-10 business days.
  • Exclusions: Sale items and personalized products are non-returnable.

Exchange Policy

If you need a different size or color, we’re here to help!

  • Eligibility: Items must be in original condition.
  • Process: Contact our customer service to arrange an exchange. You will receive instructions and a shipping label.
  • Timeline: Exchanges are processed within 5-7 business days after we receive the item.

Shipping Policy

  • ⁠Processing Time: Orders are processed within 2-3 business days.
  • Shipping Methods: We offer standard and express shipping options. (Charges may vary)
  • Delivery Time: Standard shipping takes 7-10 business days, while express shipping takes 3-5 business days.
  • Shipping Charges: Charges vary based on order value and delivery location.

⁠Payment Guide

  • Credit/Debit Cards: We accept Visa, MasterCard, and American Express.
  • Digital Wallets: Google Pay, PhonePe, and Paytm.
  • UPI: Transactions via UPI are secure and quick.

Buying Guide

  • Product Selection: Browse by category, read descriptions, and check customer reviews.
  • Sizing Guide: Refer to our sizing chart to choose the correct size.
  • Checkout Process: Add items to your cart, provide shipping details, and complete payment.

Terms and Conditions

  • Acceptance: By using our website, you agree to our terms.
  • Privacy: We respect your privacy and are committed to protecting your personal information.
  • User Conduct: You agree not to misuse our services or violate any laws.

Check Order Status

Enter your order number and email to track the status of your shipment.

⁠Privacy Policy

  • Information Collection: We collect information to process orders and improve our services.
  • Use of Information: Your information is used for order processing, communication, and marketing.
  • Security: We use secure encryption to protect your data.

Returns and Exchange

This can be merged with the individual return and exchange policies above.

Wholesale Product Policy

  • Eligibility: Retailers and bulk buyers can apply for wholesale pricing.
  • Minimum Order Quantity: Specific minimum order quantities apply for wholesale purchases.
  • ⁠Pricing and Discounts: Wholesale pricing varies based on volume.
  • ⁠Terms: Payment terms, shipping, and returns are subject to our wholesale agreement.